Gokube Privacy Policy


Last Updated: November 27, 2018

We are committed to letting you know how Gokube CO. LTD., (“Gokube”, “we”, “us”, or “our”) collects and uses your information.

Gokube provides services to users around the world. Gokube (principle office located at 高雄市前金區中華四路340號, Kaohsiung, Taiwan 801) is the data controller for your information.

The policies below are applicable to the data and information collected when you use: the Gokube network of websites that link to this Privacy Policy; receive and view email newsletters published or distributed by Gokube; use apps published by Gokube, including the “Gokube” app; activate a “Gokube” vehicle (“Vehicle”); or use any other services, interactive features, and communications made available by Gokube, however accessed and/or used, that are operated by us, made available by us, or produced and maintained by us and our related companies (“Services”).

We have established this privacy policy (“Privacy Policy”) to let you know the kinds of information we may gather during your use of the Services, why we gather your information, what we use your information for, when we might disclose your information, and how you can manage your information.

This Privacy Policy contains the following sections: If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at help@gokube.com

THE INFORMATION WE COLLECT


We collect information about you in a variety of ways when you use our Services.

Information You Provide to Us


The following lists the most common ways in which you provide information directly to us: The types of information we collect from you include: your name, e-mail address, telephone number, postal address, national identification number, driver’s license identification information, credit card, billing and contact information. We also collect certain demographic data if you provide it to us including age, gender, and location inferred from your IP address.

Automatically Collected Information


There is also some information that we collect through automated technical means as you browse our websites, use our apps, or otherwise use the Services. For example, we collect:

• Device information about your computer, browser, mobile device, or other device that you use to access the Services. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, operating system, and other transactional information. • Analytics and usage information about your use of the Services, including GPS routes, and status of GPS chips. • Device information about the Gokube Vehicle, including geolocation information, timestamps and battery status. • Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring and exit pages. • Other information regarding your use of the Services.

Location Information


We collect and store location information about you associated with your account that you volunteer on the Services or enable through the Services or your device. We will collect precise GPS location information regarding the location of the Gokube Vehicles, the routes taken by these Vehicles, and the rental status of these Vehicles. We also collect and store your device’s source IP address which may disclose the general location of your device at the time you access the Services. Collection of information From or Through Social Media Sites or Using Your Social Media Logon When you interact with any Service Provider page or account on a social media platform, such as LINE, Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the information that you make available to us on that page or account including your account ID or “handle.” However, we will only collect and store such information that we are permitted to collect based on your settings on and the policies of these social media platforms. If you publish your social media profile on our Services, we may collect information that you make available as part of that profile.

Collection of Information From Other Sources


We also may collect information about you that we may receive from other sources to, among other things, enable us to verify, update information contained in our records, and better customize the Services for you. These sources may include business partners, marketers, researchers, and analysts. We may also collect information from credit reporting agencies to, for example, determine your creditworthiness, credit score, and credit usage, in accordance with applicable laws.

Collection of Third Party Information Through Referral Service


We may from time to time conduct a referral service to introduce people you know to our Services, in accordance with applicable local laws. If you choose to use our referral service to tell someone about our Services, we will provide you with a template message and referral code to send to your referral. We will not collect the referral’s information unless he/she signs up to use the Services with the referral code.

USE OF COOKIES AND OTHER ONLINE TRACKING TECHNOLOGIES


Like most websites and mobile applications, we use “cookies,” which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We may also use cookies to monitor traffic, improve the Services and make it easier and/or relevant for your use. Like many Services, we use cookies, web beacons and similar technologies to record your preferences, track the use of our Services and your exposure to our advertisements. We may also use these technologies to monitor traffic and make the Services easier and/or more relevant for your use.

We use both “session” cookies and “persistent” cookies. We use cookies for the other purposes set out below:

You also have choices with respect to cookies. Many web browsers automatically accept cookies, but you can usually modify your browser's setting to decline cookies if you prefer. If you delete your cookies or if you set your browser or device to decline these technologies, some features of the Services may not work or may not work as designed. For more information about our use of cookies, please see our Cookie Notice.

We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our Services. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Services, compile reports on user’s activity, and provide other services related to activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website or app. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.

USE OF YOUR INFORMATION


We use the information we learn from you to help us personalize and continually improve your experience on the Services. We may use your information in the following ways:

General Uses of All Information Collected

Use of Your Location Information


We use your location information, including precise GPS location, to:

Combination of Your Information


We use the information from one portion of the Services on other portions of the Services, or in reports and analysis, all of which are owned and operated by Gokube, and we may combine information gathered from multiple portions of the Services into a single customer record or analysis or report.

LEGAL BASES FOR USE OF YOUR INFORMATION


The legal bases for using your information as set out in this Privacy Policy are as follows:

HOW WE SHARE YOUR INFORMATION


We share your data in the following ways:

Business Partners, Sponsors and Third Parties


We may share your information with our sponsors and other business partners from time to time. You may withdraw your consent to our sharing of your personal information with business partners and third parties at any time by following the opt-out process described below.

Third-Party Service Providers


We use a variety of third party service providers and affiliates that perform functions on our behalf, such as hosting, billing and payment processing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc.

Emergency/Legal Situations


We may also use or disclose information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Services; (b) protect and defend our rights or property, the Services or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or users of the Services or the public. This includes exchanging information with other companies and organizations for fraud protection.

Public Forums


Certain features of our Services make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose. For example, if you submit a product review on one of our sites, we may display your review (along with the name provided, if any) on other Gokube websites and on third-party websites. Moreover, if you provide a comment on our blog, other blog readers will be able to review your comments. Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.

Aggregate/Anonymous Information


From time to time, we may share aggregate/anonymous information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

Business Transfers


As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, (including in contemplation of such transactions) user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.

HOW WE PROTECT YOUR INFORMATION


We take technical and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk.

RETENTION OF YOUR INFORMATION


We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

INTERNATIONAL USERS


The information discussed in this Privacy Policy that is collected outside of the Republic of China is controlled by Gokube Co. LTD, (located at 中山區松江路54號9樓之2, Taipei, Taiwan 104). As described above, we also may subcontract the processing of your data to, or otherwise share your data with, other members within Gokube, trusted service providers, and trusted business partners in countries other than your country of residence, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of Services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use.

If you are an European citizen, if we provide any information about you to any such non-EEA members of our group or third party information processors, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. These measures include signing Standard Contractual Clauses in accordance with EU and other data protection laws to govern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the “Contact Information” section below.

If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively you may seek a remedy through local courts if you believe your rights have been breached.

THIRD PARTY LINKS AND SERVICES


The Services contain links to third-party websites such as social media sites, and also contain third-party plug-ins and functionalities (such as the Facebook “like” button and Instagram “follow” button). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.

CHANGES TO THIS POLICY


We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

YOUR MARKETING CHOICES


If you would like to express preferences with regards to the type of communications you receive from us, including opting out of marketing communications from us, you may do so at any time by updating the communication preferences specified in your account profile. Please note that we may continue to send non-promotional communications such as staffing confirmations, important notices, and other information about your use of the Services.

Gokube CONTACT INFORMATION


If you have any questions about this Privacy Policy, you should contact us by email at help@gokube.com